Office Hours
Financial Services is open 8:00 a.m. - 5:00 p.m., Monday through Friday. Financial Aid counselors are available via phone, email and TEAMS during regular office hours.
Holidays
The Office of Student Financial Services will be closed in observance of the following holidays:
2025
- Labor Day | September 1
- Thanksgiving Holidays | November 27–28
- December Holidays | 24–26, 29–31
2026
- New Year’s Day | January 1, 2
- MLK Day | January 19
- Memorial Day | May 25
- Juneteenth | June 19
- Independence Day | July 3
Financial Aid
| Contacting our Office | |
|---|---|
| Phone: (713) 500-3860 | |
| Fax: (713) 500-3863 |
Email: (general inquiries) [email protected] |
| Mailing Address: UTHealth Student Financial Services P.O. Box 20036 Houston, Texas 77225 |
Physical Address: UTHealth Financial Aid |
Students are assigned a Financial Aid Counselor based on program except for Undergraduate Nursing, which is assigned by the first letter of the student's last name. Refer to the list below for your assigned counselor's contact information.
Veterans and service members are encouraged to contact their assigned counselor prior to the beginning of the award process.
Counselors
| Program | Counselor | Phone | Email Address |
|---|---|---|---|
|
Jennifer Giap |
(713)-500-3869 |
[email protected] |
|
Bryan Montes |
(713)-500-0304 |
[email protected] |
|
Yvonne Pastrana |
(713)-500-3871 |
[email protected] |
|
Priscila Ramirez |
(713)-500-3861 |
[email protected] |
Loan Repayment
| Staff Members | Phone | Email Address |
|---|---|---|
| Janice Williams Supervisor, Student Accounts |
713-500-3097 | [email protected] |
| Junita Ferrol Financial Support Specialist |
713-500-3870 |
|
| Monita Palmer Senior Support Specialist |
713-500-3098 |
Administration
| Staff Members | Phone | |
|---|---|---|
| Heather Beckles-Bright Director, Student Financial Services |
713-500-3866 | [email protected] |
| Sean Falbey ERP Business Analyst |
713-500-3859 | [email protected] |
| Yennie Jimenez Assistant Director, Student Financial Services |
713-500-3868 | [email protected] |
| Chaneen Perez Financial Aid Compliance and Training Officer |
713-500-3867 | [email protected] |