On-call physician responses to after-hour calls from nurses on general medicine units
Author: Karen K. Pancheri
Masters thesis, The University of Texas School of Health Information Sciences at Houston.
The importance of communication between physicians and nurses intensifies during the evening and night hours in the hospital setting. Many times the physicians on-call during these hours have little prior knowledge of the patient being treated because they are not part of the primary care team. One study established that 14% more preventable medical errors occurred in patients covered by on-call physicians than in patients covered by primary care physicians . One major difference between the two groups is the depth of knowledge about the patient. Communications between nurse and on-call physicians attempt to bridge this gap in knowledge.