The Graduate School of Biomedical Sciences at Houston

MOBILE DEVICE SUPPORT for STUDENTS

GSBS Students are allowed to connect a single Exchange ActiveSync (EAS) supported device to the UTHealth e-mail system. Multiple devices per student are not permitted at this time.

The behavior of your mobile device will change:

These profiles will be enforced on your device. If you access or process Protected Health Information (PHI) you will be given the "Secure" profile.

Regular Profile	Secure Profile
Four digits non-simple password Password expires every 90 days Screen locks after 15 minutes of inactivity Ten failed logon attempts before auto wipe Remote wipe is enabled Can’t use the last five passwords Encryption is optional	Six digits non-simple password Password expires every 90 days Screen locks after 15 minutes of inactivity Ten failed logon attempts before auto wipe Remote wipe is enabled Can’t use the last ten passwords Encryption is required

These profiles are applied by user NOT by device. For example: if you have an Android device on a secure profile, and replaced that with an Iphone, it will now have the secure profile.

If you report your device lost or stolen, we can remote wipe the device provided it still has an active data connection. This will erase ALL data on the device.

Supported devices

iPhone
iPod Touch
iPad
Motorola, HTC & Samsung Android Phones (Android version 2.3.4 & above)
Windows Phone 7 (OS 7.5 & above)
Samsung Galaxy Tab 10.1 (Android version 3.1)
Motorola XOOM (Android version 3.2 & 3.2.1)
HP TouchPad (WebOS version 3.0.2)

Jailbroken devices are not supported. UTHealth does not provide support for, or permit connectivity to any other EAS enabled device. A Mobile Device FAQ is available at https://inside.uthouston.edu/dcos/mobiledevice/faq/. This URL is accessible while connected to the UTHealth network.

How to request:

STEP 1: Fill out the acknowledgement form. This is required. You need to read and agree to the University's Mobile Device Policy.

STEP 2: Fill out the request form. Wait for an email confirmation reply. This may take at least one business day.

STEP 3: Activate your device by following the device specific setup instructions here. You must have an active data connection.